ActiveServices & Goods
Contact Centre Solution Services IRCC/CRA
Description
NOTICE OF PROPOSED PROCUREMENT (NPP) Award
Shared Services Canada
Chief Financial Officer and Procurement Branch (CFOPB)
99 Metcalfe Street
Ottawa, Ontario,
K0A 0C3
Immigration, Refugees and Citizenship Canada (IRCC) Contract 2B0KB-26-191809 Value: $5,000,000.00
Canada Revenue Agency (CRA) Contact Centre Services (CCS) Contract 2B0KB-26-191806 Value: $7,000,000.00
Applicable Trade Agreements:
Canadian Free Trade Agreement;
World Trade Organization Agreement on Government Procurement;
Canada-Chile Free Trade Agreement;
Comprehensive and Progressive Agreement for Trans-Pacific Partnership;
Canada-Korea Free Trade Agreement;
Canada-European Union Comprehensive Economic and trade Agreement;
Canada-Colombia Free Trade Agreement;
Canada-Peru Free Trade Agreement;
Canada-Ukraine Free Trade Agreement;
Canada-United Kingdom Trade Continuity Agreement;
Canada-Panama Free Trade Agreement; and
Canada-Honduras Free Trade Agreement.
Award Details
- Reference Number
- cb-96-38913804
- Contract Number
- 2B0KB-26-191806 and 2B0KB-26-191809
- Contract Amount
- $5,000,000.00
- Vendor
- Bell Canada
- Contracting Entity
- Shared Services Canada (SSC)
Important Dates
- Publication Date
- Jul 4, 2025
- Award Date
- Jul 4, 2025
- Start Date
- Jul 4, 2025
- End Date
- Jul 3, 2030
Classification
- UNSPSC Code
- 43233206; 43233513; 81111513; 81161900; 81162000; 81162100; 81162200; 81162201; 81162202
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