628-RFP Cloud Voice Services

The Alberta Energy Regulator (AER) is seeking a qualified telecommunications provider to deliver and support Microsoft Teams Direct Routing voice services, including SIP trunking, DID services, number porting, E911 services, and managed SBC connectivity. The proposed solution must integrate with AER's existing Microsoft Teams environment and provide a highly available, secure, and scalable voice platform capable of supporting approximately 1,994 users. AER is seeking a fully managed implementa