ExpiredServicesAmended (1x)

Open Tender - Airport Courtesies Services, Toronto

Appel d’offres ouvert – Services de courtoisie de l’aéroport Toronto

Description

Canada is seeking offers from Offerors to provide Airport Courtesies Services for Lester B. Pearson International Airport, Toronto Canada to the Department of Foreign Affairs, Trade and Development (DFATD). The Office of Protocol of the Department of Foreign Affairs, Trade and Development Canada (DFATD) coordinates requests for airport courtesies from Foreign Embassies and Consulates when foreign dignitaries visit Canada. Additionally, the Office of Protocol is responsible for coordinating airport courtesies for some Canadian dignitaries traveling domestically or abroad. The services may include greeting and escorting the dignitary, customs courtesy clearance, security screening exemption, access to airport lounges, escort for greeting/farewell parties within airport restricted areas and other special requirements as necessary. Lester B. Pearson (LBP) International Airport plays a significant role in Canada as a major gateway for international arrivals and departures of commercial aircraft. To facilitate the arrivals and departures of foreign and Canadian dignitaries on behalf of the Government of Canada, DFATD Office of Protocol requires dedicated services to manage the arrivals, departures and transits of dignitaries at LBP International Airport, ensuring appropriate courtesies extended.

Quick Summary

The Department of Foreign Affairs, Trade and Development (DFATD) is seeking a service provider to deliver Airport Courtesies Services at Lester B. Pearson International Airport in Toronto. These services include greeting and escorting foreign and Canadian dignitaries, facilitating customs clearance, security exemptions, and access to airport lounges as needed.

Ideal For

Companies specializing in airport hospitality, security, and protocol services with experience handling dignitaries should bid.

airport servicesdignitary escortsecurity servicescustoms facilitationprotocol services
High complexity

Tender Details

Reference Number
cb-17-20307934
Solicitation Number
26-294075
Publication Date
Jul 15, 2025
Closing Date
Aug 22, 2025
Expected Start
Sep 15, 2025
Expected End
Aug 30, 2030
Procurement Method
Competitive - Open bidding
Selection Criteria
Highest Combined Rating of Technical Merit and Price

Classification

UNSPSC Code
78141805
UNSPSC Description
Aerodrome or airport or aviation facility operations service

Trade Agreements

Canadian Free Trade Agreement (CFTA); Canada-Ukraine Free Trade Agreement (CUFTA); Canada-Korea Free Trade Agreement (CKFTA); North American Free Trade Agreement (NAFTA); Canada-Peru Free Trade Agreement (CPFTA); World Trade Organization Agreement on Government Procurement (WTO GPA); Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP); Canada-Honduras Free Trade Agreement; Canada-Panama Free Trade Agreement; Canada-Colombia Free Trade Agreement; Canada-European Union Comprehensive Economic and Trade Agreement (CETA); Canada-UK Trade Continuity Agreement (Canada-UK TCA); Canada-Chile Free Trade Agreement (CCFTA)

Contracting Entity

Department of Foreign Affairs, Trade and Development (GAC)

125 Sussex Drive

Ottawa, Ontario

Contact

Tracy Langille

tracy.langille@international.gc.ca

(343) 630-5196

Regions of Delivery

Ontario (except NCR)