ExpiredServicesAmended (1x)

Request for Information for the Procurement Process for NG9-1-1 Migration Initiative

DEMANDE D'INFORMATIONS (DI) POUR LA FUTURE PROCÉDURE DE PASSATION DE MARCHÉS DANS LE CADRE DE L'INITIATIVE DE MIGRATION DU NG 911.

Description

REQUEST FOR INFORMATION (RFI) FOR THE FUTURE PROCUREMENT PROCESS FOR THE NG 911 MIGRATION INITIATIVE. REQUIREMENTS: This Request for Information (RFI) is the first phase of a procurement process by Shared Services Canada (SSC) for NG9-1-1 Migration to a multi-tenant Call Handling Solution (MT-CHS), turnkey and fully managed solution (the “Project”). Suppliers are invited to submit responses to assist Canada in refining its requirements for the Project. Suppliers are not required to submit a response to this RFI in order to participate in any later phases of the procurement process for the Project. For more information on the requirements, please refer to the RFI document. RFI POSTING DATE December 23, 2024 at 10:00AM Eastern Standard Time (EST) NATURE OF A REQUEST FOR INFORMATION This is not a bid solicitation. This RFI will not result in the award of any contract. As a result, potential Suppliers of any goods or services described in this RFI should not reserve stock or facilities, nor allocate resources, as a result of any information contained in this RFI. Nor will this RFI result in the creation of any source list. Therefore, whether or not any potential Supplier responds to this RFI will not preclude that Supplier from participating in any future procurement. This RFI is simply intended to notify the industry and solicit feedback from industry with respect to the matters described in this RFI. NATURE AND FORMAT OF RESPONSES REQUESTED Respondents are requested to provide their comments, concerns and, where applicable, alternative recommendations regarding how the requirements or objectives described in this RFI could be satisfied. Respondents are also invited to provide comments regarding the content, format, and/or organization of any draft documents included in this RFI. Respondents should explain any assumptions they make in their responses. RFI RESPONSE SUBMISSIONS: In order to submit a response to this RFI, Bidders must follow the instructions in the RFI which would be accessible as detailed below. The Bidders may contact the Contracting Authority if they have any issues in the accessibility of the RFI document at the following email address: paul.jaquith@ssc-spc.gc.ca RFI DURATION : The estimated time to respond to this RFI opportunity will be January 30,.2025, 11:59PM (EST). Canada retains the right to accept RFI submissions after the closing date. Documents and supporting information may be submitted in either English or French. ADDRESS FOR SUBMISSION OF RFI RESPONSES. Responses must be submitted electronically to: paul.jaquith@ssc-spc.gc.ca
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Quick Summary

Shared Services Canada is seeking information to help shape the procurement process for the NG9-1-1 Migration Initiative. They are exploring a multi-tenant call handling solution that is turnkey and fully managed. This request is to gather insights from suppliers and will not result in a contract award.

Ideal For

Companies specializing in emergency communication technology and managed call handling solutions should respond to provide input.

emergency communication systemscall handling solutionsmanaged IT servicespublic safety technologytelecommunications
High complexity

Tender Details

Reference Number
cb-185-90812575
Solicitation Number
R000178754
Publication Date
Dec 23, 2024
Closing Date
Jan 30, 2025
Procurement Method
Competitive - Traditional
Selection Criteria
Not applicable
Notice Type
Request for Information

Classification

UNSPSC Code
81161700
UNSPSC Description
Telecommunication Services

Trade Agreements

Canada-Peru Free Trade Agreement (CPFTA); Canada-Panama Free Trade Agreement; Canada-Colombia Free Trade Agreement; Canada-UK Trade Continuity Agreement (Canada-UK TCA); Canadian Free Trade Agreement (CFTA); North American Free Trade Agreement (NAFTA); Canada-Korea Free Trade Agreement (CKFTA); Canada-Honduras Free Trade Agreement; Canada-European Union Comprehensive Economic and Trade Agreement (CETA); Canada-Ukraine Free Trade Agreement (CUFTA); Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP); World Trade Organization Agreement on Government Procurement (WTO GPA); Canada-Chile Free Trade Agreement (CCFTA)

Contracting Entity

Government of Canada

99 Metcalfe St

Ottawa, National Capital Region (NCR)

Contact

Paul Jaquith

paul.jaquith@ssc-spc.gc.ca

(289) 829-1261

Regions of Delivery

Canada