ExpiredServicesAmended (4x)

Application Lifecycle Support Services for EITSM

Services de support du cycle de vie des applications pour EITSM

Description

The Department of National Defence has a requirement for a solutions-Based Informatics Professional Services contract to provide IFS assist technical expertise for both in-service support and maintenance of the implemented Enterprise Information Service Management (EITSM) system as well as implementing approved changes/enhancements as identified by the Department of National Defence/Canadian Armed Forces users to meet and address changing business needs.
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Quick Summary

The Department of National Defence is seeking professional services to provide technical expertise for supporting and maintaining their Enterprise Information Service Management system. The contract includes in-service support and implementing approved changes to meet evolving business needs of the Canadian Armed Forces users.

Ideal For

Companies with experience in IT service management and application lifecycle support for government or defence sectors should bid.

IT servicesApplication supportEnterprise service managementTechnical maintenanceDefence technology
High complexity

Tender Details

Reference Number
cb-271-98982091
Solicitation Number
W6369-26P5QE/A
Publication Date
Feb 4, 2026
Closing Date
Mar 11, 2026
Expected Start
Jun 22, 2026
Expected End
Jun 21, 2028
Procurement Method
Competitive - Open bidding
Selection Criteria
Lowest Price
Notice Type
RFP against Supply Arrangement

Classification

UNSPSC Code
81112000
UNSPSC Description
Data services

Trade Agreements

Canadian Free Trade Agreement (CFTA); Canada-Korea Free Trade Agreement (CKFTA); Canada-Honduras Free Trade Agreement; Canada-UK Trade Continuity Agreement (Canada-UK TCA); Canada-European Union Comprehensive Economic and Trade Agreement (CETA); North American Free Trade Agreement (NAFTA); Canada-Ukraine Free Trade Agreement (CUFTA); Canada-Colombia Free Trade Agreement; Canada-Peru Free Trade Agreement (CPFTA); Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP); World Trade Organization Agreement on Government Procurement (WTO GPA); Canada-Panama Free Trade Agreement; Canada-Chile Free Trade Agreement (CCFTA)

Set Up Alert

Contracting Entity

Department of National Defence (DND)

101 Colonel By Dr

Ottawa, ON

Contact

Elizabeth Kadamani

elizabeth.kadamani@forces.gc.ca

(343) 548-4369

Regions of Delivery

National Capital Region (NCR)

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