ExpiredServicesAmended (9x)

Service Desk Software

Logiciel de service à la clientèle

Description

Procurement Shared Services (PSS) is requesting proposals, on behalf of the Department of Finance (FIN), to provide, support and maintain a Service Desk Software. View documents, including addenda as and when applicable: https://contracts.fin.gov.nt.ca/
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Quick Summary

The Government of the Northwest Territories, through Procurement Shared Services, is seeking proposals to provide, support, and maintain Service Desk Software for the Department of Finance. The software will help manage IT service requests and support operations efficiently.

Ideal For

Companies specializing in IT service management software development, support, and maintenance should consider bidding.

IT Service ManagementSoftware SupportService Desk SoftwareGovernment IT SolutionsSoftware Maintenance
Moderate complexity

Tender Details

Reference Number
cb-286-42348439
Solicitation Number
EV7531
Publication Date
May 8, 2024
Closing Date
Jun 12, 2024
Expected Start
Sep 1, 2024
Expected End
Aug 31, 2027
Procurement Method
Competitive - Open bidding
Notice Type
Request for Proposal

Classification

UNSPSC Code
43230000; 43231501
UNSPSC Description
Software; Helpdesk or call center software

Trade Agreements

Please refer to Tender Description or Tender Documents

Contracting Entity

Government of the Northwest Territories

5009 49th Street

Yellowknife, NT

Contact

Contract Administrator

PSSTenders@gov.nt.ca

867767-9044