ExpiredServicesAmended (5x)

Stakeholder Information Management System

Système de Gestion des Informations des Parties Prenantes

Description

IRCC requires a new Stakeholder Information Management System solution (SIMS) to facilitate stakeholder and partner information gathering and relationship management. The new SIMS solution must be offered and managed by an external contractor on a subscription model as a web-based Software as a Service (SaaS) platform. Amendment 001 : Change of the RFP available date from 2025-03-25 to 2025-03-28 and extend the end date of the solicitation period from 2025-04-21 to 2025-04-24 02:00 PM Eastern Daylight Time EDT. Amendment 002 : Change of the end date of the solicitation period from 2025-04-24 to 2025-05-01 02:00 PM Eastern Daylight Time EDT and update the list of solicitated SA Holders. Amendment 003 : Change of the end date of the solicitation period from 2025-05-01 to 2025-05-15 02:00 PM Eastern Daylight Time EDT and update the list of solicitated SA Holders. Change of the anticipated contract start date and the contract duration due to the extension of the solicitation period. Amendment 004 : Amendment of Annex "E" section 32 - Industrial Security Program - Security requirement for canadians suppliers. All other terms and conditions remain the same.

Quick Summary

The Department of Citizenship & Immigration (IRCC) is seeking a new Stakeholder Information Management System (SIMS) to improve how it gathers and manages information about stakeholders and partners. The solution must be a web-based Software as a Service (SaaS) platform offered on a subscription basis and managed by an external contractor.

Ideal For

Companies specializing in SaaS-based stakeholder or relationship management software solutions should consider bidding.

software as a servicestakeholder managementinformation management systemsweb-based softwaregovernment IT solutions
High complexity

Tender Details

Reference Number
cb-39-67922888
Solicitation Number
CIC-158838
Publication Date
Mar 21, 2025
Closing Date
May 15, 2025
Procurement Method
Competitive - Selective tendering
Selection Criteria
Highest Combined Rating of Technical Merit and Price
Notice Type
RFP against Supply Arrangement

Classification

UNSPSC Code
81162103
UNSPSC Description
Platform software as a service

Trade Agreements

Please refer to Tender Description or Tender Documents; Canadian Free Trade Agreement (CFTA); Canada-Panama Free Trade Agreement; Canada-Ukraine Free Trade Agreement (CUFTA); Canada-Chile Free Trade Agreement (CCFTA); North American Free Trade Agreement (NAFTA); Canada-Colombia Free Trade Agreement; Canada-Peru Free Trade Agreement (CPFTA); Canada-Korea Free Trade Agreement (CKFTA); Canada-Honduras Free Trade Agreement; Canada-European Union Comprehensive Economic and Trade Agreement (CETA); World Trade Organization Agreement on Government Procurement (WTO GPA); Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP); Canada-UK Trade Continuity Agreement (Canada-UK TCA)

Contracting Entity

Department of Citizenship & Immigration (IRCC)

70 Cremazie Street

Gatineau, Quebec

Regions of Delivery

Canada