ExpiredServicesAmended (5x)

Gatineau Park Patrol and Visitor Attendant Services

Services de patrouille et de préposés à l'accueil des visiteurs du parc de la Gatineau

Description

The National Capital Commission is seeking a contractor to provide patrol services and visitor attendant services for Gatineau Park. The visitor attendant will provide customer services in Gatineau Park parking lots to support the cross-country skiing, snowshoeing, and snow biking trail fee program. The patrol service will operate a patrol program to assist all users who require assistance on the trail network. The patrol shall be structured to effectively resolve, in a timely manner, problems ranging from minor injuries (such as cuts and scrapes) to serious problems such as hypothermia, fractures, heart attacks, and major trauma. The patrol shall also be responsible for informing users of the regulations and code of ethics in effect.

Quick Summary

The National Capital Commission is looking for a contractor to provide patrol and visitor attendant services at Gatineau Park. The services include assisting visitors with trail fee programs and offering timely help for various emergencies on the park's trail network.

Ideal For

Companies specializing in outdoor patrol, emergency response, and visitor services for recreational parks should consider bidding.

Park Patrol ServicesVisitor ServicesEmergency ResponseOutdoor Recreation ManagementCustomer Service
Moderate complexity

Tender Details

Reference Number
cb-391-42086290
Solicitation Number
NCC-CS-38312-RFP-25
Publication Date
Sep 5, 2025
Closing Date
Oct 1, 2025
Expected Start
Nov 1, 2025
Expected End
Mar 31, 2026
Procurement Method
Competitive - Open bidding
Selection Criteria
Highest Combined Rating of Technical Merit and Price
Notice Type
Request for Proposal

Classification

UNSPSC Code
85101600; 90121700; 92101900; 92120000; 92121500; 92121504
UNSPSC Description
Healthcare provider support persons; Guides and interpreters; Rescue services; Security and personal safety; Guard services; Security guard services

Trade Agreements

World Trade Organization Agreement on Government Procurement (WTO GPA); Canada-Panama Free Trade Agreement; Canadian Free Trade Agreement (CFTA); Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP); Canada-Peru Free Trade Agreement (CPFTA); Canada-UK Trade Continuity Agreement (Canada-UK TCA); North American Free Trade Agreement (NAFTA); Canada-Korea Free Trade Agreement (CKFTA); Canada-Colombia Free Trade Agreement; Canada-Honduras Free Trade Agreement; Canada-Chile Free Trade Agreement (CCFTA); Canada-Ukraine Free Trade Agreement (CUFTA); Canada-European Union Comprehensive Economic and Trade Agreement (CETA)

Contracting Entity

National Capital Commission (NCC)

40 Elgin Street

Ottawa, Ontario

Contact

Sylvie Thibault

contracts@ncc-ccn.ca

(343) 630-2479

Regions of Delivery

Canada