W8474-248487: User Experience (UX), User Interface (UI) and Accessibility Testing Services

This requirement will support the EHRP project in the Request for Proposal (RFP) bid evaluation process of a future EHR system and assist DND in developing the point-rated criteria and weighting rationale for useability (UX and UI) and conformity to Government of Canada accessibility and Official Languages standards. By working with DND subject matter experts and EHR representative application users, the Contractor will evaluate the top two (2) ranked bids and determine the score results to be used to rate the technical merit of each proposal. DND requires the services of a Contractor to assist in developing the point-rated evaluation criteria description and weighting rationale for user experience (UX) and user interface (UI) analysis, and content and accessibility compliance to be included as part of the Bid Evaluation Criteria for the contracting of a future EHR system for the CAF. In addition, the Contractor must conduct user experience (UX) and user interface (UI) testing and confirm vendor claims of accessibility, functionality and compliance with Government of Canada Guideline on Making Information Technology Usable by All- Canada.ca (https://www.tbs-sct.canada.ca/pol/doc-eng.aspx?id=32620) and Official Languages Act (https://lawslois.justice.gc.ca/eng/acts/o-3.01/) of the two (2) top ranked bids and provide scoring results based on the point-rated criteria.