CancelledServicesAmended (3x)

Facilitation services for the delivery of the virtual training Nurturing Well-Being in Call Centres - Healthy Minds and Bodies

Services de facilitation pour l'organisation de la formation Cultiver le bien-être en centre d’appels – Des corps et des esprits sains virtuelle

Description

This bid solicitation is being issued to satisfy the requirement of Employment and Social Development Canada (the "Client") for facilitation services to deliver virtual training. ESDC requires facilitation services for the delivery of the virtual training courses to ESDC call centre employees as follows: Description Contract period Period of sessions delivery for initial contract period Facilitation services for the delivery of the virtual training Nurturing Well-Being in Call Centres - Healthy Minds and Bodies (Cultiver le bien-être en centre d’appels – Des corps et des esprits sains) The contract will be for a period from Contract award date to November 20th , 2024, plus one (1) additional irrevocable option period from November 21st , 2024 to March 31st, 2025 inclusive, allowing Canada to extend the terms of the contract. During the initial contract period, all the sessions will have to be delivered from September 04th 2024 to November 20th 2024.
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Quick Summary

Employment and Social Development Canada is seeking facilitation services to deliver virtual training sessions focused on nurturing well-being in call centres, specifically targeting healthy minds and bodies. The contract runs from the award date until November 20, 2024, with an option to extend until March 31, 2025. Training sessions will be delivered between September 4 and November 20, 2024.

Ideal For

Companies specializing in virtual training facilitation and employee wellness programs should consider bidding.

virtual trainingfacilitation servicesemployee wellnesscall centre trainingmental health traininggovernment training services
Moderate complexity

Tender Details

Reference Number
cb-480-97569458
Solicitation Number
100026412
Publication Date
Jun 3, 2024
Closing Date
Jun 26, 2024
Procurement Method
Competitive - Selective tendering
Notice Type
RFP against Supply Arrangement

Classification

UNSPSC Code
86132100
UNSPSC Description
Training planning, facilitation and delivery services

Trade Agreements

Canada-UK Trade Continuity Agreement (Canada-UK TCA); Canada-European Union Comprehensive Economic and Trade Agreement (CETA); Canadian Free Trade Agreement (CFTA); Canada-Chile Free Trade Agreement (CCFTA); Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP); Canada-Honduras Free Trade Agreement; World Trade Organization Agreement on Government Procurement (WTO GPA); Canada-Ukraine Free Trade Agreement (CUFTA); Canada-Colombia Free Trade Agreement; Canada-Panama Free Trade Agreement; Canada-Korea Free Trade Agreement (CKFTA); Canada-Peru Free Trade Agreement (CPFTA); North American Free Trade Agreement (NAFTA)

Contracting Entity

Employment and Social Development Canada

140 Promenade du Portage

Gatineau, Quebec

Contact

Cynthia Carty

cynthia.carty@hrsdc-rhdcc.gc.ca

(343) 552-8150