ExpiredServicesAmended (2x)

Programmer Analyst - Salesforce Level 2

Analyste-programmeur - Salesforce Niveau 2

Description

As part of the Digital Government for Business program’s vision to leverage modern digital and data technologies, create a seamless web and mobile experience, modernize our service delivery and make it easier for Business to access government programs and services, ISED has established the DTSS Program Delivery Centre of Excellence (CoE) under the Architecture Services Directorate to support, maintain, and onboard programs onto the Salesforce platform. This CoE will require ongoing growth of Salesforce Application development expertise and state of the art application development processes and techniques. The DTSS Program Delivery Centre of Excellence (CoE) team provides guidance in development, builds frameworks, and provides support to the Salesforce Enterprise CRM platform across ISED.

Quick Summary

The Department of Industry (ISED) in Ontario is seeking a Programmer Analyst Level 2 to support and enhance their Salesforce platform as part of the Digital Government for Business program. The role involves developing applications, providing guidance, and maintaining the Salesforce Enterprise CRM to improve service delivery and accessibility for businesses.

Ideal For

Companies specializing in Salesforce application development and CRM platform support should consider bidding.

Salesforce DevelopmentCRM SolutionsApplication DevelopmentDigital GovernmentIT Services
High complexity

Tender Details

Reference Number
cb-502-18299786
Solicitation Number
ISED213833
Publication Date
Oct 31, 2025
Closing Date
Dec 1, 2025
Expected Start
Dec 15, 2025
Expected End
Nov 30, 2026
Procurement Method
Competitive - Selective tendering
Selection Criteria
Highest Combined Rating of Technical Merit and Price
Notice Type
RFP against Supply Arrangement

Classification

UNSPSC Code
81110000; 81111501; 81111504; 81111600
UNSPSC Description
Computer services; Mainframe software applications design; Application programming services; Computer programmers

Trade Agreements

Canada-European Union Comprehensive Economic and Trade Agreement (CETA); Canada-Honduras Free Trade Agreement; World Trade Organization Agreement on Government Procurement (WTO GPA); Canada-Ukraine Free Trade Agreement (CUFTA); Canada-Peru Free Trade Agreement (CPFTA); Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP); Canada-UK Trade Continuity Agreement (Canada-UK TCA); Canadian Free Trade Agreement (CFTA); Canada-Colombia Free Trade Agreement; Canada-Chile Free Trade Agreement (CCFTA); Canada-Korea Free Trade Agreement (CKFTA); Canada-Panama Free Trade Agreement

Contracting Entity

Department of Industry (ISED)

235 Queen Street

Ottawa, Ontario

Contact

Aline Assaad

aline.assaad@ised-isde.gc.ca

18332014358

Regions of Delivery

Ottawa