ExpiredServicesAmended (2x)

Current and future mapping of the Immigration and Refugee Board (IRB) divisions

Cartographie actuelle et future des sections de la Commission de l'immigration et du statut de réfugié (CISR)

Description

The Immigration and Refugee Board of Canada (IRB) has a need to engage Business Process Consultants to work collaboratively with the IRB to undertake the task of mapping the current and future state of case processing across four (4) Divisions (the RPD, RAD, ID and the IAD). Separate Business Process Consultants with an expertise in writing Standard Operating Procedures will be required once changes have been identified to support and manage the implementation of various improvement initiatives including ensuring the IRB’s operations structure is adapted as needed (e.g. operational policies and procedures).
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Quick Summary

The Immigration and Refugee Board of Canada (IRB) is seeking Business Process Consultants to collaborate on mapping the current and future case processing workflows across four of its divisions. The consultants will also help develop Standard Operating Procedures to support improvements and operational changes within the IRB.

Ideal For

Consulting firms specializing in business process analysis and documentation for government or complex organizational environments should bid.

business process consultingprocess mappingstandard operating proceduresgovernment servicesimmigration services
High complexity

Tender Details

Reference Number
cb-576-24546578
Solicitation Number
20250385-IRB
Publication Date
May 28, 2025
Closing Date
Jun 23, 2025
Procurement Method
Competitive - Open bidding
Selection Criteria
Highest Combined Rating of Technical Merit and Price
Notice Type
Request for Proposal

Classification

UNSPSC Code
80172103
UNSPSC Description
Change management communication and advisory service

Trade Agreements

Canada-Chile Free Trade Agreement (CCFTA); Canada-Colombia Free Trade Agreement; Canada-Panama Free Trade Agreement; Canadian Free Trade Agreement (CFTA); Canada-Korea Free Trade Agreement (CKFTA); Canada-Honduras Free Trade Agreement

Set Up Alert

Contracting Entity

Immigration and Refugee Board (IRB)

344 Slater Street, 12 th Floor

Ottawa, Ontario

Contact

Kris Rickett

kris.rickett@irb-cisr.gc.ca

(343) 541-7157

Regions of Delivery

National Capital Region (NCR)

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