ExpiredServicesAmended (3x)

TBIPS - System Administration Services

SPICT - Services d'administration du système

Description

January 10, 2025: Amendment 002 is raised to extend the end date of the solicitation period from January 15, 2025 2:00 PM EST to January 31, 2025 2:00 PM EST. December 20, 2024: Amendment 001 is raised to extend the end date of the solicitation period from December 30, 2024 2:00 PM EST to January 15, 2025 2:00 PM EST. The contractor must support the overall modernization and transformation of the existing IRCC Global Case Management System (GCMS) and online solutions which aim at reducing application processing times and improving the department’s service delivery and client services. Bidders must submit a bid for all resource categories.
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Quick Summary

Immigration, Refugees and Citizenship Canada (IRCC) is seeking system administration services to support the modernization and transformation of its Global Case Management System and online solutions. The goal is to reduce application processing times and enhance service delivery for clients. The solicitation period has been extended to January 31, 2025.

Ideal For

Companies specializing in IT system administration and software modernization for government or large-scale case management systems should bid.

IT system administrationsoftware modernizationgovernment IT servicescase management systemsdigital transformation
High complexity

Tender Details

Reference Number
cb-578-7727795
Solicitation Number
CIC-158578
Publication Date
Dec 13, 2024
Closing Date
Jan 31, 2025
Expected Start
Feb 24, 2025
Expected End
Feb 23, 2026
Procurement Method
Competitive - Selective tendering
Selection Criteria
Highest Combined Rating of Technical Merit and Price
Notice Type
Request for Supply Arrangement

Classification

UNSPSC Code
80101706
UNSPSC Description
Professional procurement services

Trade Agreements

Canada-Peru Free Trade Agreement (CPFTA); World Trade Organization Agreement on Government Procurement (WTO GPA); Canada-Colombia Free Trade Agreement; Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP); Canada-Panama Free Trade Agreement; Canada-Korea Free Trade Agreement (CKFTA); North American Free Trade Agreement (NAFTA); Canada-Chile Free Trade Agreement (CCFTA); Canada-Honduras Free Trade Agreement; Canada-Ukraine Free Trade Agreement (CUFTA); Canada-UK Trade Continuity Agreement (Canada-UK TCA); Canadian Free Trade Agreement (CFTA); Please refer to Tender Description or Tender Documents; Canada-European Union Comprehensive Economic and Trade Agreement (CETA)

Contracting Entity

Immigration, Refugees and Citizenship Canada (IRCC)

70 Cremazie Street

Gatineau, QC

Regions of Delivery

National Capital Region (NCR)