NPP - Request for Proposal # 434: Category 5.1 Computer, Application Support

The objective is to acquire Computer, application support of a contractor to provide first-, second-, and third-line support in person and remotely via Teams, phone and email onsite at the OAG’s headquarters, 240 Sparks Street, Ottawa. They will also support tasks related to the office’s Windows 11 and related software upgrade projects. They will be expected to be on-site at least 2 days a week, including Tuesdays and one flexible day. Work may be performed remotely on the other days, unless operational requirements need additional on-site presence (such as configuring physical computers).