OpenServices & Goods

Point of Sale (POS) Modernization for Inmate Canteen (IMS #4037)

Modernisation du système de point de vente (PDV) de la cantine des détenus (SGI #4037)

Description

Point of Sale (POS) Modernization for Inmate Canteen (IMS #4037) This requirement is for: The Correctional Service of Canada Trade agreement: Canadian Free Trade Agreement (CFTA), World Trade Organisation-Agreement on Government Procurement (WTO-AGP), Canada Korea Trade Agreement (CKTA), Canada free trade agreements with Chile/Colombia/Honduras/Panama, Canada-Peru Free Trade Agreement, Canada-European Union Comprehensive Economic and Trade Agreement (CETA), Canada-United Kingdom Trade Continuity Agreement (Canada-UK TCA) and Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP). Request for information (RFI) procedure: All interested suppliers may submit a response. Competitive Procurement Strategy: not applicable. This is an RFI. Nature of this RFI: The Correctional Service Canada is requesting industry feedback regarding a Point of Sale system for inmate canteen services across about 40 institutions with 93 inmate canteens. The following is a summary of the objectives of this RFI. Objectives: CSC wishes to modernize the point-of-sale system for inmate canteens currently in use, by replacing it with a fully modernized, integrated, network-connected POS Solution that: • Integrates Radio-Frequency Identification (RFID)-enabled smartcards (DESFire EV3) as an identification and payment solution; • Provides interfaces (between the POS and the IASR) securely and reliably to let CSC integration team to bind the solution with Inmate Accounting System Replacement (IASR) via application programming interfaces (APIs); • As part of this project, modernizes hardware and software across all institutions; • Enables national reporting, analytics, inventory management, and transaction traceability; • Reduces manual workload, ensures data security, and supports offender accountability; and • Aligns with CSC Enterprise Architecture and Government of Canada digital standards. This RFI is neither a call for tendered nor a Request for Proposal (RFP). No agreement or contract will be entered into based on this RFI. The issuance of this RFI is not to be considered in any way as a commitment by the Government of Canada, nor as authority to potential respondents to undertake any work that could be charged to Canada. This RFI is not to be considered as a commitment to issue a subsequent solicitation or award contract(s) for the work described herein. File Number: 21120-27-5377403 Contracting Authority: Jason St-Onge Telephone number: (506) 269-3765 E-mail: jason.st-onge@csc-scc.gc.ca NOTE TO RESPONDENTS: Respondents can obtain the complete RFI document and any associated attachments by downloading it from CanadaBuys. Respondents may submit their response either official language of Canada (English or French).

Tender Details

Reference Number
cb-976-53204449
Solicitation Number
21120-27-5377403
Publication Date
May 13, 2026
Closing Date
Jun 4, 2026
Expected Start
Jun 5, 2026
Expected End
Mar 31, 2027
Procurement Method
Competitive - Open bidding
Selection Criteria
Not applicable
Notice Type
Request for Information

Classification

UNSPSC Code
81112309
UNSPSC Description
Point of sale hardware installation or implementation service

Trade Agreements

Canada-Colombia Free Trade Agreement; Canada-Panama Free Trade Agreement; Canada-Chile Free Trade Agreement (CCFTA); Canada-Honduras Free Trade Agreement; Canada-European Union Comprehensive Economic and Trade Agreement (CETA); Canada-Korea Free Trade Agreement (CKFTA); Canada-UK Trade Continuity Agreement (Canada-UK TCA); World Trade Organization Agreement on Government Procurement (WTO GPA); Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP); Canadian Free Trade Agreement (CFTA); Canada-Peru Free Trade Agreement (CPFTA)

Contracting Entity

Correctional Service of Canada (CSC)

340 Laurier Avenue, West

Ottawa, Ontario

Contact

Jason St-Onge

jason.st-onge@csc-scc.gc.ca

(506) 269-3765

Regions of Delivery

Canada