ExpiredServicesAmended (3x)

Employee Assistance Program

Programme d’aide aux employés

Description

The purpose of this RFP is to establish long term relationships with an employee assistance provider who offers superior customer service and flexibility. The employee experience is especially important to EDC. Additionally, EDC wishes to ensure access to peripheral services such as webinars, leader support as well as crisis services in addition to the traditional counselling support services.Bidding and Documents are available on http://www.merx.com. Fees may apply; See https://www.merx.com/public/pricing for more information.
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Quick Summary

Export Development Canada (EDC) is seeking a long-term partnership with an employee assistance provider that offers excellent customer service and flexibility. The provider should offer traditional counselling services along with additional support such as webinars, leader support, and crisis services to enhance the employee experience.

Ideal For

Companies specializing in employee assistance programs and workplace mental health support should consider bidding.

Employee Assistance ProgramsCounselling ServicesWorkplace WellnessCrisis SupportTraining and Webinars
Moderate complexity

Tender Details

Reference Number
MX-443280665456
Solicitation Number
RFP 24-804-1
Publication Date
Oct 7, 2024
Closing Date
Oct 31, 2024
Expected Start
Feb 1, 2025
Expected End
Jan 1, 2028
Procurement Method
Competitive - Open bidding

Trade Agreements

Canada-European Union Comprehensive Economic and Trade Agreement (CETA)

Contracting Entity

Export Development Canada - EDC

150 Slater

Ottawa, Ontario