ExpiredServicesAmended (7x)

Services for outbound and inbound telemarketing campaigns

Services de télémarketing dans le cadre de campagnes entrantes et sortantes pour

Description

BDC is seeking Proposals from Bidders for telemarketing services for outbound and inbound campaigns (“Services”). The goal is to enhance BDC's client acquisition initiatives through expert telemarketing services that align to BDC's mission and standards. The telemarketing services include both outbound and inbound campaigns aimed at client acquisition. Inbound telemarketing involves calling entrepreneurs who have submitted a contact form, indicated interest in a product or service, and are expecting to be contacted by BDC. These inbound campaigns do not include any customer care or servicing scope. Through this Tender, BDC aims to select one (1) or more Suppliers capable of fulfilling BDC’s requirements. Bidding and Documents are available on http://www.merx.com. Fees may apply; See https://www.merx.com/public/pricing for more information.

Quick Summary

The Business Development Bank of Canada (BDC) is seeking proposals for telemarketing services to support both outbound and inbound campaigns focused on client acquisition. The services will involve contacting entrepreneurs who have expressed interest in BDC's products or services, excluding customer care or servicing tasks.

Ideal For

Companies specializing in telemarketing services with experience in both outbound and inbound client acquisition campaigns should bid.

telemarketingclient acquisitionoutbound callsinbound callsbusiness developmentmarketing services
Moderate complexity

Tender Details

Reference Number
MX-443515677529
Solicitation Number
PRCP0003234
Publication Date
May 15, 2025
Closing Date
Jun 27, 2025
Expected Start
Jun 28, 2025
Expected End
Jun 28, 2025
Procurement Method
Competitive - Open bidding

Trade Agreements

Canada-European Union Comprehensive Economic and Trade Agreement (CETA); Canadian Free Trade Agreement (CFTA)

Contracting Entity

Business Development Bank of Canada

5, Place Ville-Marie

Montréal, Quebec

Contact

Daniela Lana

DANIELA.LANA@bdc.ca

514-283-4261