Contact Centre as a Services (CCaaS) Supply Arrangement Refresh
Services des centres de contact gouvernementaux (SCCG)
Description
Quick Summary
Shared Services Canada is seeking to refresh its supply arrangement for Contact Centre as a Service (CCaaS) solutions. This opportunity focuses on telecommunications voice and contact centre services to support government operations.
Ideal For
Companies specializing in cloud-based contact centre solutions and telecommunications services should consider bidding.
Tender Details
- Reference Number
- SSC-23-00024788:T
- Solicitation Number
- BPM010227/24788
- Publication Date
- Dec 8, 2023
- Closing Date
- Dec 15, 2023
- Procurement Method
- Competitive - Selective tendering
- Notice Type
- Request for Supply Arrangement
Classification
- GSIN Code
- D399B; T000K
- GSIN Description
- Telecommunications - Voice Service; Telephone Services / Contact Centre Services
Trade Agreements
Canadian Free Trade Agreement (CFTA); World Trade Organization Agreement on Government Procurement (WTO GPA); Canada-Colombia Free Trade Agreement; Canada-Honduras Free Trade Agreement; Canada-Peru Free Trade Agreement (CPFTA); Canada-Korea Free Trade Agreement (CKFTA); Canada-Ukraine Free Trade Agreement (CUFTA); Canada-Chile Free Trade Agreement (CCFTA); Canada-UK Trade Continuity Agreement (Canada-UK TCA); Canada-Panama Free Trade Agreement
Contracting Entity
Shared Services Canada
90 Metcalfe Street
Ottawa, Ontario
Contact
James,Graves
613-668-9563
Regions of Delivery
Canada; National Capital Region (NCR)
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