ExpiredServicesAmended (3x)

RFP Canadian Forces Health Information System (CFHIS) In-Service Support

DDS Système d’information sur la santé des Forces canadiennes (SISFC) Soutien en service

Description

NOTICE OF PROPOSED PROCUREMENT This Request for Proposal (RFP) is being issued to meet the requirement of the Department of National Defence (the "Client") for the provision of CFHIS ISS professional services which includes 24/7 maintenance and support to Tier 1, Tier 2, Tier 3 and Tier 4 services, conducting enhancements to the CFHIS, and carrying out additional work requirements (e.g. maintenance and support services or system enhancements on an as and when required basis). Please refer to the RFP document for the complete details regarding this requirement including but not limited to the Bidder instructions, evaluation procedures including basis of selection, mandatory and point rated evaluation criteria, and resulting contract clauses. Suppliers interested in providing a bid submission must submit it through the Electronic Procurement Solution (“SAP Ariba’’). Canada will review the RFP bid submissions that will be received on or before 15 January 2024, 2:00 PM EST.
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Quick Summary

The Department of National Defence is seeking professional services for the Canadian Forces Health Information System (CFHIS) In-Service Support. The contract includes 24/7 maintenance and support across multiple service tiers, system enhancements, and additional maintenance tasks as needed. Bidders must submit proposals through SAP Ariba by January 15, 2024.

Ideal For

Companies specializing in IT system maintenance and support, particularly with experience in healthcare information systems and government contracts, should consider bidding.

IT Support ServicesHealthcare ITSystem MaintenanceSoftware EnhancementsGovernment IT Services
High complexity

Tender Details

Reference Number
WS4078647033-Doc4349115978
Solicitation Number
WS4078647033
Publication Date
Dec 12, 2023
Closing Date
Jan 15, 2024
Procurement Method
Competitive - Open bidding
Selection Criteria
Not applicable
Notice Type
Request for Proposal

Classification

UNSPSC Code
81110000; 81111508
UNSPSC Description
Computer services; Application implementation services

Trade Agreements

Canada-European Union Comprehensive Economic and Trade Agreement (CETA); Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP); Canada-Panama Free Trade Agreement; Canadian Free Trade Agreement (CFTA); North American Free Trade Agreement (NAFTA); Canada-UK Trade Continuity Agreement (Canada-UK TCA); Canada-Honduras Free Trade Agreement; Canada-Peru Free Trade Agreement (CPFTA); Canada-Ukraine Free Trade Agreement (CUFTA); World Trade Organization Agreement on Government Procurement (WTO GPA); Canada-Korea Free Trade Agreement (CKFTA); Canada-Chile Free Trade Agreement (CCFTA); Canada-Colombia Free Trade Agreement

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Contracting Entity

Department of Public Works and Government Services (PSPC)

11 Laurier St, Phase III, Place du Portage

Gatineau, Quebec

Contact

Ferrier, Heather (SPAC/PSPC) (elle-la / she-her)

heather.ferrier@tpsgc-pwgsc.gc.ca

Regions of Delivery

National Capital Region (NCR)

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