OpenServicesAmended (3x)

CCRM - Summary of Feedback and Outcomes Report

GCRC Résumé des commentaires et des résultats

Description

AMENDMENT TO CLOSING TIME: Please disregard the Ariba Discovery posting response deadline closing time and Buyandsell posting closing time. The RFI Summary of Feedback and Outcomes Report is for information purposes only. No response is to be submitted. This document describes the feedback received from Industry in response to the Case and Client Relationship Management RFI. It also documents the questions posed and answers given during the industry engagement information session. Industry is encouraged to monitor Ariba Discovery for any future communications relating to the Case and Client Relationship Management and subsequent procurement activities.

Quick Summary

The Department of Public Works and Government Services (PSPC) in Quebec has released a Summary of Feedback and Outcomes Report related to the Case and Client Relationship Management Request for Information (RFI). This report provides an overview of industry feedback and the questions and answers from the engagement session. No submissions are required as this document is for information only.

Ideal For

Companies specializing in case and client relationship management solutions and government IT services should monitor for future opportunities.

case management softwareclient relationship managementgovernment servicesindustry engagementpublic sector IT
Low complexity

Tender Details

Reference Number
WS4585755327-Doc5027509307
Solicitation Number
WS4585755327
Publication Date
Feb 17, 2025
Closing Date
Apr 30, 2026
Procurement Method
Competitive - Open bidding
Selection Criteria
Not applicable
Notice Type
Request for Information

Classification

UNSPSC Code
81111500
UNSPSC Description
Software or hardware engineering

Trade Agreements

None

Contracting Entity

Department of Public Works and Government Services (PSPC)

11 Laurier St, Phase III, Place du Portage

Gatineau, Quebec

Contact

Martyniuk, David (SPAC/PSPC)

david.martyniuk@tpsgc-pwgsc.gc.ca

Regions of Delivery

Canada